7 Μαρτίου, 2018

Employee experience design

Employee experience design (EED or EXD) is the application of experience design in order to intentionally designing HR products, services, events, and organizational environments with a […]
7 Μαρτίου, 2018

User Interface /UI

The user interface (UI), in the industrial design field of human–computer interaction, is the space where interactions between humans and machines occur. The goal of this […]
7 Μαρτίου, 2018

User Experience / UX

Α person’s perceptions and responses that result from the use or anticipated use of a product, system or service. According to the ISO definition, user experience […]
7 Μαρτίου, 2018

Customer Experience / CX

Customer experience can be defined as the internal and personal responses of the customers that might be line with the company either directly or indirectly. Creating […]
7 Μαρτίου, 2018


Innovation is: production or adoption, assimilation, and exploitation of a value-added novelty in economic and social spheres; renewal and enlargement of products, services, and markets; development […]
7 Μαρτίου, 2018


Co-creation is a management initiative, or form of economic strategy, that brings different parties together (for instance, a company and a group of customers), in order […]
7 Μαρτίου, 2018

Design thinking

Design thinking refers to creative strategies designers use during the process of designing. It is also an approach to resolve issues outside of professional design practice, […]
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